Refund Policy

You may be refunded in the following ways:

Payments made by Credit Card:

  • Refund of the amount paid (processed within up to 3 credit card billing cycles);

  • Store credit: credit to place a new order on our website.

Payments made via Pix:

  • After the product arrives at our Distribution Center, the refund will be processed within up to 7 business days. (The bank account provided must be under the name of the order holder, the same person who placed the order.)

  • Store credit: credit to place a new order on our website.

If you have any questions, please contact us via WhatsApp at +55 (11) 97134-2466 .